Successful outsourcing and multi-sourcing / Derek Parlour.
By: Parlour, Derek.Publisher: Burlington : Gower, 2014Description: xiv, 211 pages ; 25 cm.ISBN: 9781472426468 (hardback : alk. paper).Subject(s): Contracting outDDC classification: 658 P-25
Includes bibliographical references (pages 199-207) and index.
List of figures -- Acknowledgement -- Biography -- What do you outsource and why? -- What are the problems with outsourcing, why does it sometimes go wrong and what can you do to mitigate risk? -- Single-sourcing and other models -- Multi-sourcing and the national rail enquiries experience -- A suggested sourcing framework -- Minimising the downside and maximising the upside -- The future? -- Conclusion -- Bibliography.